Refunds & credit returns
Generation credit returns and purchase refunds are separate. Purchases are not open yet.
Updated: 2026-11-06 · Pre-opening
Generation failure
Failed tasks release all reserved credits. This does not automatically refund a card payment.
Refunds for unused credits
Unused credits can be refunded to the original payment method at the actual rate paid for the associated purchase. Reserved credits must first settle or be released; spent credits are not unused credits. Each purchase is calculated separately. Refunds are calculated cumulatively in USD cents and cannot exceed the amount paid for that purchase.
Requests & support
Contact yuncqmax01@gmail.com with your order reference. Do not send full card details or passwords. Refund execution and ledger reconciliation are being verified; credit purchases remain closed until this is complete.
